Our customers didn’t care how much we knew until they knew how much we cared. ~ Damon Richards

Closeup of a beautiful business customer service woman smiling

My good friend Brian recently told me something that I didn’t know. He said  “did you know your business, Focus Express Mail Pharmacy, is NOT in the pharmacy or diabetes mail order business?”

“WHAT?? Of course it is” I said.

“No no no. It’s not!” he insisted. ” It’s in the customer service business!” He added. ” You give such wonderful customer service to your patients. You call their doctors for refills so they don’t have to, you ship overnight with no fees for shipping, you take care of all the billing and insurance problems so they don’t have to,  and you accept the insurance reimbursement as payment in full so they have No Co-Pay! Most of all, everyone there talks to your patients with a smile on their face and as if they were their only customer!”

I had never thought about it that way. But, of course he was right. If everyone at Focus wasn’t nice and didn’t treat EVERYONE with the care and respect they deserve, the patients would never know about our many years of pharmacy, diabetes, and insulin pump experience. They would just hang up and look elsewhere. In fact, much of our growth has been because our very satisfield customers refer their friends, family, and fellow employees to us. That only happens with great cusomer service.

So thank you Brian for your insight!  You learn something new everyday!

A new study explores whether antibiotic usage increases the risk for developing Type 2 diabetes.



A recent study in Denmark regarding antibiotic use and diabetes has created quite a buzz. Researchers found that in the years prior to their diagnosis, people with Type 2 diabetes took more antibiotics than those without it. This, of course, doesn’t prove that antibiotics cause the disease, but it still might make more people question their usage of such medication.

Frequent Use in America

Classified as “medicines used to treat infections and diseases caused by bacteria,” antibiotics are said to be prescribed to four out of five Americans each year. The aforementioned study showed that those with Type 2 diabetes were overexposed to antibiotics when compared to those without, not just before their diagnoses, but afterward as well. Researchers’ findings showed that taking an antibiotic of any type increased patients’ likelihood of getting a diabetes diagnosis by 50 percent if they had filled five or more prescriptions.

It remains unclear if the higher risk is because diabetes might develop over time, increasing the risk of infections (and the need for antibiotics) before a person is even diagnosed with diabetes. It could also be that the risk for diabetes increases if a person has repeated infections or exposure to antibiotics.

Animal Study Findings

When researched in animals, it has been found that antibiotics affect sugar and fat metabolism and also alters gut bacteria. Since there is ongoing speculation that gut flora and antibiotics could be linked to how the body metabolizes sugar and the development of diabetes, the findings of the Denmark study haven’t necessarily surprised many. Because diabetes is increasing in incidence globally and remains a challenge in the health care world, further studies will be made into how exactly antibiotic use corresponds with the disease.

What It Means

The primary takeaway is that anyone — with or without diabetes — should always be cautious when prescribed an antibiotic. Only take them when necessary and always under the guidance of your physician. As you continue on your journey of managing your diabetes, you’ll likely have questions about your insulin pump and other diabetes supplies. Let the trained experts at Focus Express Mail Pharmacy help. We have over 50 years of combined experience helping people just like you live life with diabetes fully. Check us out at www.focuspharmacy.com or call 1-866-403-6287.


Having diabetes means watching for blood sugar swings. Find more information on what causes these swings and how to control them.


If you’re living with diabetes, you are more than likely worried about swings in your blood sugar levels. Here is a list of common reasons for these swings. Keep in mind that some contributors can cause your blood sugar to go up, others down and a few affect it in both ways.

  • Caffeine. Caffeine can cause an upswing, hindering blood sugar control in people with diabetes. For many, the consumption of coffee can cause your blood sugar to go up even if you drink it black. Other drinks containing caffeine such as black tea and energy drinks can cause a similar reaction.
  • Sugar-Free Foods. Despite being sugar-free, many of these foods can cause your blood sugar level to actually rise. The reason is the carbohydrates from starches that sweeten these foods. You are best to check the total carbohydrates on the package label and pay attention to the sugar alcohols shown before consuming.
  • Stress. Stress is more than a mental state. Your body reacts to it by releasing hormones that can cause your blood sugar to rise. This is more common for people with type two diabetes. Ease stress by learning to relax through deep breathing and exercise.
  • Bagels. Bagels are packed with carbohydrates and calories. But, if you love a bagel, an alternative to a normal sized bagel can be a mini bagel. As always, check with your healthcare provider about dietary items that might spike your blood sugar more than you would expect.
  • Cold Medicines. Surprisingly, cold medicine sometimes contains sugar or alcohol. Even though the content is small, it’s best to use products that are sugar free and alcohol free. You should also consult with your doctor about the possible effects of over-the-counter products before you buy them.
  • Alcohol. Alcoholic drinks contain plenty of carbohydrates, which can raise your blood sugar, but then also drop it suddenly for a period as long as 12 hours after drinking. If you do choose to partake of adult beverages, it’s best to do it with food and monitor your blood sugar closely.
  • Yogurt. Yogurt contains healthy bacteria that can improve digestion and help you control your blood sugar. However, some yogurts contain added sugar and fruit, so be careful to count and moderate your carbohydrate intake.
  • Sleep. Blood sugar can decline during sleep and potentially can get dangerously low, especially for those with type 1 diabetes. It is recommended to check your blood sugar before bed and right when waking up. In addition, a snack before bed can also help maintain proper levels. Conversely, lack of sleep can raise blood sugar so it’s important to get your proper rest.
  • Exercise. Physical activity is a terrific health booster, but if you have diabetes, be sure to tailor a regime to your individual needs. When you work out enough to raise your heartbeat, your blood sugar may raise temporarily and then drop after. If you engage in an intense workout, your blood sugar may drop for up to 24 hours after you finish. It is important to check your blood sugar before, during and after exercise.

If you have questions about blood sugar swings or anything related to diabetes, the experts at Focus Express Mail Pharmacy are here to help! Focus Express Mail Pharmacy has been helping people manage their diabetes with information, insulin pumps and diabetes supplies for years.

Call us today at 1-866-403-6287 or visit us online at www.FocusPharmacy.com.



Your insulin pump is a powerful tool to help you more easily manage your diabetes. It delivers a small, continuous stream of insulin to your body day and night and is programmed to match your body’s needs.

insulin pump ring


Now that you’ve decided to start using an insulin pump, you should take a look at this list of things that you need to be doing.

1.Find the right insulin pump for you- There are different insulin pumps for different lifestyles. You need to make sure you do your research so you find the right insulin pump for you.

Things to consider when looking for an insulin pumps:

  1.  Ease of use: Is the screen easily visible? Are the buttons easy to find and press?
  2. Capacity: How much insulin does the pump hold? Is it enough for you?
  3. Appearance: Is the pump the right size and weight for you?
  4. Features: Are there special features – like temporary basal settings – that you are looking for?
  5. Customer service: What kind of support does the company offer? Is it available 24 hours a day?

There’s a lot to consider, so be sure to find answers to all of these questions.

 2.Determine the placement of your pump

You’ll want to figure out where you want to wear your pump. Although it is often worn around the hip area, you have options and should change your site every two to three days. Some good locations on your body to put your pump include your lower abdomen, lower back, back of your legs, and your hip area.

3.Take precaution when exercising

You will have to work harder to stay within your target range for blood glucose while exercising. Make sure you understand how the type of exercise you take part in can affect your blood glucose. Exercise that requires bursts of energy may actually increase your blood glucose levels while endurance exercise may lower it. Make sure you understand how your workout will change your blood glucose level.

Also, do your research so you can understand how your pump can help you manage your blood glucose while exercising. Some pumps, for instance, can deliver an extra bolus of insulin. Know your pump and how it can work best for you and your lifestyle.

4.Check your pump regularly

Make sure you check your insulin pump to confirm it is working correctly.  Start by checking your infusion site for irritation. Changing your injection site every two to three days will help prevent irritation

You should also monitor your insulin pump to ensure that the basal program is running, that there is no error message, and that you are receiving the correct doses.

 5.Stay calm if your pump malfunctions

Prepare for potential pump malfunctions by keeping a troubleshooting guide on hand at all times to reference. Print out a copy of it to keep in your car or luggage and think about saving it electronically on your phone and laptop. If you suspect a mechanism malfunction, contact your pump company immediately.

Still have questions? We are here to help. The experts at Focus Express Mail Pharmacy  have been helping people manage their diabetes for many years and are available to answer questions about diabetes, insulin pumps, and supplies. Simply call our friendly customer service reps toll-free at 1-866-403-6287 Monday to Friday, 9am – 5pm eastern time. You will always get to talk to a real person.




With the release of Medtronic’s MiniMed Duo that combines a continuous glucose monitoring (cgm) sensor and insulin infusion site, now is a great time to evaluate your insulin pump options

 Minimed 530G  2

Medtronic recently announced the world’s first two-in-one device to combine a glucose sensor and insulin infusion set into one on-body device. The new MiniMed Duo, which is used with the MiniMed® Veo(TM) system, will simplify integrated insulin pump therapy and continuous glucose monitoring (CGM).

New Two-in-One Breakthrough

In the past, many have been reluctant to use a continuous glucose monitoring (CGM) device because it would have meant wearing a second device on their body. By integrating blood glucose monitoring with an insulin pump, you get one device that can monitor your blood sugar levels and deliver insulin.

According to the press release, the MiniMedDuo offers enhanced simplicity. Both the glucose sensor and cannula are inserted with one easy-to-use insertion device and users only have to change one device every 3-days.

Insulin Pump Benefits

Insulin pumps offer so many benefits and can be powerful tools. They are often popular with people that have unpredictable schedules or are very active. They allow better control of blood glucose levels which can reduce the risk of complications including eye disease, kidney disease, and nerve damage. The MiniMed Duo is an exciting advancement in diabetes care.

“MiniMed Duo is the latest breakthrough designed in response to the needs of insulin pumpers who don’t want to wear two separate devices on their bodies, addressing one of the most common barriers to CGM technology,” said Greg Meehan, Vice President and General Manager of the Continuous Glucose Monitoring business at Medtronic Diabetes.

The MiniMed Duo is now available in Europe but is not yet available in the United States.  Stay tuned for more information on this exciting new device!

Insulin Pump Questions?

Have a question about your insulin pump options? The experts at Focus Express Mail Pharmacy are here to help. Call toll-free 1-866-403-6287 or go to our website www.FocusPharmacy.com. We have a complete selection of insulin pumps and diabetes supplies and any one of our highly trained and experienced staff is available to answer all of your questions.


Learn how one recent study could make all the difference for those with Type-1 diabetes during nighttime.



Having diabetes means always being aware of your body, the disease, and the many health choices necessary in successfully managing it. You might think that nighttime brings relief – a time of rest when those with diabetes can forget they even have it. Unfortunately, the opposite is true. It’s just as important to be vigilant in monitoring your blood glucose levels while you sleep. Thankfully, new research promises simplicity for those with Type-1 diabetes to stay safe AND get a good night’s sleep at the same time.

What Happens to Blood Sugar at Night?

While sleeping at night, those with Type-1 diabetes, including children, often struggle with knowing when their blood glucose drops too low. At night, they’re more likely to lose control of their levels, increasing the likelihood of hypoglycemia. This, of course, can lead to seizures and sometimes even death. That’s why a new study, conducted by a Stanford University School of Medicine scientist, offers much needed hope for adults with Type-1 diabetes and parents of adolescents who have it as well.

 What Did the Study Involve?

Findings from the study include new data that will soon allow insulin pumps to automatically shut off as necessary to keep blood glucose where it needs to be. Those in the study wore a sensor under the skin and an insulin pump that was wirelessly connected to a computer near their bed. The computer monitored when low blood sugar levels might occur and stopped insulin delivery for a time. The patients didn’t have to wake during this entire process.

What Does the Study Mean for those with Diabetes?

Not only could this provide more rest to parents used to waking their kids with Type-1 diabetes each night, it offers peace of mind for both adults and children with the disease each night they go to bed. And since the technology already exists, there won’t be any technical obstacles to work through. However, getting FDA approval may take a while – likely two years at least. Still, a development such as this will likely act as one more way those with diabetes can more easily and safely manage their health.

Where Can You Find Diabetes Supplies and Information?

If you have questions about insulin pumps, or diabetes supplies, take advantage of the expertise you’ll find at Focus Express Mail Pharmacy. They offer a complete selection of insulin pumps and supplies in one convenient place, take care of ALL of the insurance billing, save you your co-pay,  and are happy to answer all of your questions. Check their website at www.FocusPharmacy.com or call toll-free 1-866-403-6287 to learn more!

Try these five healthy, mouth-watering recipes that are diabetes-friendly and sure to keep your stomach happy this summer.

 thai turker burgersgrilled shrimp with lime cream

The summer season brings with it neighborhood BBQs, trips to the pool, and family gatherings. It also brings many opportunities to feast on healthy and (not-so-healthy) foods. This year, plan to enjoy every summer activity that comes along while staying healthy and keeping your diabetes in check. These five recipes below will help you do just that. Plus, they’re tasty too!

Thai Turkey Burgers

 When you’re craving a juicy burger this summer, look no further than this recipe for Thai Turkey Burgers. A leaner alternative to beef, these turkey burgers aren’t short on flavor. With a special seasoning, peanut dipping sauce, and a slice of mango on top, you’ll wonder why you ever wanted a “regular” burger in the first place!

Grilled Jamaican Jerk Fish Wraps

 Load up on those Omega-3s as you wow your taste buds with these Grilled Jamaican Jerk Fish Wraps. This easy recipe makes use of that grill you’ve waited all year to use. You’ll undoubtedly appreciate the flexibility of using fresh or frozen flounder, cod, or sole fillets. The final dish is also chock-full of healthy fruits and veggies. The best part? These wraps are not only fun to assemble; they’re also high in fiber.

Grilled Shrimp with Lime Cream

If you’re short on time, you’ll especially love this Grilled Shrimp with Lime Cream recipe. In minutes, you can create a seafood dish that is tasty and healthy too. With only a few steps involved, you’ll have delicious shrimp skewered up in no time. The must-have lime cream is made with Greek yogurt, which includes healthy bacteria called probiotics that your body will thank you for!

Spicy Chicken Breasts

 Spice things up with this Spicy Chicken Breast recipe. Ready to feast on in just 30 minutes, this healthy poultry dish is seasoned just right. You’ll even have leftover seasoning to later use on fish or vegetables. Grill up this chicken and serve with a side salad – the greener the better – for an extra dose of nutrients.

Apple Cole Slaw

 This unique salad is a twist on traditional cole slaw. Who knew a couple of apples could take this picnic favorite to a whole new level? This side dish is quick to whip up, but that doesn’t mean it’s short on flavor, thanks to red pepper and lemon juice. It serves six so invite a few friends over and impress them with this healthy Apple Cole Slaw that happens to be deliciously crunchy.


Remember that having diabetes doesn’t mean you can’t enjoy tasty foods. Make sure you save room for dessert and try one of these diabetes-friendly recipes. Eating healthy, however, is just one aspect of successfully managing your diabetes. So, if you have questions about your diabetes supplies, just contact Focus Express Mail Pharmacy at www.FocusPharmacy.com or  call toll-free 1-866-403-6287. We’re here to help you manage your diabetes by assisting you with your insulin pump and supplies and by sharing our expertise with you, our valued customer.