Diabetes testing supplies

Our customers didn’t care how much we knew until they knew how much we cared. ~ Damon Richards

Closeup of a beautiful business customer service woman smiling

My good friend Brian recently told me something that I didn’t know. He said  “did you know your business, Focus Express Mail Pharmacy, is NOT in the pharmacy or diabetes mail order business?”

“WHAT?? Of course it is” I said.

“No no no. It’s not!” he insisted. ” It’s in the customer service business!” He added. ” You give such wonderful customer service to your patients. You call their doctors for refills so they don’t have to, you ship overnight with no fees for shipping, you take care of all the billing and insurance problems so they don’t have to,  and you accept the insurance reimbursement as payment in full so they have No Co-Pay! Most of all, everyone there talks to your patients with a smile on their face and as if they were their only customer!”

I had never thought about it that way. But, of course he was right. If everyone at Focus wasn’t nice and didn’t treat EVERYONE with the care and respect they deserve, the patients would never know about our many years of pharmacy, diabetes, and insulin pump experience. They would just hang up and look elsewhere. In fact, much of our growth has been because our very satisfield customers refer their friends, family, and fellow employees to us. That only happens with great cusomer service.

So thank you Brian for your insight!  You learn something new everyday!

The bolus-basal insulin injection regime for those living with diabetes works like your body should, but may not be a suitable fit for everyone.

insulin 2

If you have insulin dependent diabetes, you’re very familiar with bolus insulin, the type of insulin that is short-acting, typically taken with meals. However, not as many people with diabetes are as familiar with the other kind, basal insulin or, for that matter,  the bolus-basal insulin regime. Read on to learn the difference between bolus and basal injections and why a bolus-basal routine might be right for you.

Continue Reading Bolus and Basal Injections and What You Need to Know

Recent research shows that women who eat a diet high in potatoes might have an increased risk of developing gestational diabetes.

potatoes

Potatoes seem to be on every menu and for good reason: The starchy tubers are cheap, nutritious and delicious. Although once only widely eaten in Europe, North America and eastern Europe, recent years have seen increases in consumption in the rest of the world, with China currently the largest producer, accounting for one-third of potatoes grown globally. So what’s the downside to the spud’s spread?

Continue Reading Potatoes, Pregnancy and Gestational Diabetes: What’s the Deal?

There are Diabetes apps to help you manage your diet, set up doctor’s appointment reminders and track your health.

apps

There really is an app for everything, including apps to help you manage your diabetes. From reminders about appointments to weight management tips and tracking your glucose levels, diabetes care has never been easier for those of us with smartphones.

Here are some of the best apps to help you manage your diabetes:

Continue Reading The Best Apps to Help You Manage Your Diabetes

Fewer cases of diabetes are being reported in recent years. However, the epidemic is not over!!

graph declining

The number of new diabetes cases being reported has declined for the fifth year straight. After decades of increases, this is a positive sign according to health care professionals. In 2014, 1.4 million people were diagnosed with diabetes, which is down from 1.7 million new cases reported in 2009. While the statistics are great news, they don’t mean the epidemic has ended.

Continue Reading Fewer People Are Being Diagnosed with Diabetes

Living with diabetes doesn’t mean you can’t enjoy your favorite holiday foods. There are plenty of diabetes friendly recipes if you want to enjoy a LATE or a VERY EARLY St. Patrick’s Day this year!

st patricks dayBetter late than never………Holiday’s celebrated with friends, family and special foods don’t have to be a problem if you suffer from diabetes. St. Patrick’s Day is a perfect example of when eating some holiday-inspired dishes can make for a special occasion. Here are some diabetes friendly recipes for celebrating “the wearing of the green!”

Continue Reading Diabetes Friendly Recipes for NEXT St. Patrick’s Day!!

Learn which commonly prescribed and over-the-counter drugs can cause dangerous interactions if you have diabetes.

 

bottles

If you have diabetes and take other prescription and non-prescription drugs, it’s time to evaluate your medications. It’s very common for those with the condition to take other drugs in addition to their diabetes medications. When certain meds are mixed together, however, the result is not always a positive one. In fact, certain drug interactions can produce harmful reactions that end with a trip to the hospital. Though not inclusive, take a look at the following list of commonly-used drugs. If you are taking any of these medications, make sure you discuss their use with your doctor or pharmacist promptly.

Continue Reading Ten Medications to Discuss with Your Doctor Before Taking if You Have Diabetes

Candy gifts on Valentine’s Day may not be best choice for a loved one with diabetes. Here are some ideas on what to give instead.

 valentines day

Stores have been stocked for weeks in anticipation of Valentine’s Day. With this holiday right around the corner, you may be struggling to find the perfect gift if your loved one suffers from diabetes. The majority of store shelves are probably stocked with gifts of sugary sweets – a nightmare for those trying to control their blood sugar! So what’s a person to do? Try some of these suggestions instead!

Portion Control

First of all, put one myth aside. In many cases, a small amount of sugar isn’t going to be deadly to your beloved diabetes sufferer. This means you don’t have to completely avoid it. Of course, it’s best to look for sugar-free version of sweets as an alternative. But there are other options. Dark chocolates have less sugar than milk chocolate, for one. And remember, chocolate isn’t the only food that has sugar. Carbohydrates also can be an issue, so pay attention to them as well.

Give with Goodwill

If you want to give someone a gift, do so with good intentions and not with a lecture. If your loved one struggles with diabetes, he or she knows what works for their body. They may decide not to eat a sugary gift but that’s their decision to make. They don’t need you to give them advice. You also don’t need to make excuses if you choose a gift that isn’t food related. For example, saying something like, “I was going to get you a chocolate heart but I know that’s not good for you.” Don’t lecture or play parent.

Gifts that Can Be Problematic

If you want to avoid giving a gift that may cause problems, avoid;

  • Chocolates
  • Sugary treats
  • Carbohydrates
  • Fruit – both fresh and dry

Better Gift Ideas

Instead of going with the obvious Valentine’s Day gifts why not consider something completely different? Gifts like;

  • Non-edible, non-food gifts
  • Nuts
  • Artificially sweetened treats
  • Experiences – gifts that are something to do instead of just a “thing”.

You can still show with sweetness how much you care this Valentine’s Day without making it awkward for loved ones who struggle with diabetes.

Focus Express Mail Pharmacy has been helping people manage their diabetes for years. We can answer your questions about diabetes, insulin pumps, glucose testing supplies, and more. Call us today at 1-866-403-6287.

 

A new year brings new developments in diabetes care, and tech improvements in insulin pumps and continuous glucose monitoring systems.

 New Year

The New Year means we can expect new developments in diabetes care and treatment. And this year promises some exciting and innovative diabetes products, including new, more technologically advanced insulin pumps and improvements in continuous glucose monitoring systems.

Here is what is on the horizon for diabetes care in 2016:

Insulin Pumps

Advances in insulin pumps in the coming year will include making the pumps thinner and easier to use, and having them function more like smartphones. Insulet is developing a next generation controller for their patch insulin pump, the Phoenix EDM, which will be thinner and have a touchscreen interface. A new version of the Medtronic Minimed Insulin Pump is also expected that will add predictive LGS capabilities as well as a new user interface and buttons.

Blood Glucose  Monitors

Exciting changes are also being made to diabetes monitors. The Abbot Freestyle Libra, expected to be released this year, will employ a first-of-its-kind factory-calibrated flash system to allow users to scan a sensor and display a reading at any time.

Dexcom is also expected to release a new version of their monitor in 2016. It’s still not known all the new features the G6 version will have, but one expected improvement is that it will not require calibration.

Insulin Pens

Novo is on track to release a faster version of their Novolog for type 1 and 2 diabetes. The new version is expected to improve post-meal glucose levels by combining a short-acting insulin and two well-known excipients, a vitamin and an amino acid. Lilly also has a new basal insulin, Basaglar, which was just approved by the FDA and should be available before the end of the year.

Other New Diabetes Treatments

Combination drugs will continue to be the focus for the drug companies in 2016. Sanofi filed a new drug application last fall for its GLP-1 agonist Lyxumia (lixisenatide) and once that is approved, experts expect approval for combination drug Lixilan (Lyxumia+Lantus) to follow. Novo Nordisk also has a combination drug, Xultophy, a blend of GLP-1 agonist Victoza and their new basal insulin Tresiba, expected to hit the market later this year.

In addition to these new combo drugs, a new nasal glucagon is coming soon. Eli Lilly and Company acquired the rights to Locemia’s novel nasal glucagon that is reported to be easier to carry and use. Lilly is expected to file for approval for this device early this year.

If you have questions regarding diabetes, insulin pump supplies 0r blood glucose testing supplies, the experts at Focus Express Mail Pharmacy will happily answer them. Contact us at 1-866-403-6287 or visit www.focuspharmacy.com

When choosing an insulin pump infusion set, there are many factors to consider. Here are tips to choose what’s right for you based on your unique needs.

insulin pump infusion set 2

Choosing an infusion set is an important decision if you’re living with diabetes and using an insulin pump to control it. Most insulin pumps require an infusion set to deliver insulin to the body. It consists of thin plastic tubing, a cannula and a plastic connector that joins the tubing and cannula together. Infusion sets come in many different styles, each suited to meet an individual’s unique needs.

Below are a few differences to be aware of when making your selection.

Teflon vs Steel Cannula.

A Teflon or “soft” cannula is a thin, flexible needle and is a popular choice given its comfort and ability to remain inserted for up to 72 hours. On the other hand, a steel cannula is a thin metal needle and can only stay in place for up to 48 hours. However, despite the flexibility and comfort of a soft cannula, it can also lead to kinking, which disrupts the flow of insulin into the body. This can potentially not be detected, which can be deadly. Therefore, users of soft cannulas need to know how to troubleshoot immediately if kinking occurs. Steel cannulas, however, are durable and will not kink. Despite this feature, the cannulas can cause discomfort during movement or physical activity.

Insertion Methods

There are two options for inserting a cannula, manual or with an insertion device. The manual method is useful for people wanting to control the speed of insertion. However, many prefer using an insertion device, which is helpful for people with arthritis, Parkinson disease, or any other condition that affects fine motor skills. Insertion devices also make it easier for insertion into certain parts of the body such as the buttocks or the back of the arm. Both insertion methods work effectively, so it is entirely up to the user.

Infusion sets also come in two insertion angle styles. There is straight or angled. Each offers advantages and disadvantages. Straight infusion sets allow for shorter needles, however, shorter needles can become dislodged more easily. Angled infusion sets are more popular among people who are active, but the needle is longer, which may be less appealing to some individuals.

Site Selection

Different areas of the body absorb insulin at similar rates. However, there can be slight variations from one body area to another. For most people, the most comfortable place to insert an infusion set is the abdominal area. Other options include the outer thighs, backs of the arms, hips and buttocks. When selecting an infusion site, it is a best practice to avoid areas with less fat and places where the infusion set might be constricted. For children, the buttocks seem to be one of the most comfortable infusion sites. Also, because a child cannot see this area, it is less likely that they will tamper with or remove the infusion set.

In addition to choosing the right site, it’s important to ensure proper infusion site care, which is essential for preventing infections. Cleanliness is critical, so start with washing your hands and the area of insertion. Despite impeccable site care, infections can still occur. At the first sign of infection, contact your healthcare provider immediately.

Special Considerations

When choosing the infusion set right for you, there are several other items to take into consideration. Some manufacturers’ pumps are compatible only with their own infusion set systems, while others are compatible with a variety of product lines. This feature may impact your final selection, so be sure to check first. Also, you might want to contact your insurance company because coverage on different types of sets may vary.

If you have any questions, the experts at Focus Express Mail Pharmacy are here to help! The experienced staff at Focus Express Mail Pharmacy have been assisting people with diabetes for years and are available to help answer your questions about diabetes, insulin pumps and insulin pump supplies.

Call us today at 1-866-403-6287 or visit us www.FocusPharmacy.com.